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Managing a User Feedback Crisis: Bad News, Creative Writing, Part 1 of 3


To Wix Blog users,

An update - not breaking news.

Last month we provided a status-update on the Wix Blog, and one of the things we promised are updates...

We've been quiet in the past couple of weeks since we don't want to prematurely set expectations, yet we do want to provide an update... any update.

We've successfully increased the number of developers on our Blog team (and are still recruiting), and the team is working on nothing but the "multi-content-per-blog-post" feature.

The complexity of the implementation (and the reason it's taking us longer than we all wish) is that the Blog "lives" in a very rich environment, and with many (many many) live Blogs out there.

(To Be Continued...)

#users #happiness

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